Thyrm LLC ships products using USPS within the United States, and also ships to International Locations using USPS. Once shipments arrive at new countries, they are not insured or trackable unless they are ordered through USPS Flat Rate. Cost for USPS First Class International, which is not insured or trackable once orders leave the US, is significantly lower (for instance $17 for small orders) than the insured and trackable USPS International Flat Rate (about $30 for small orders). We are able to track all orders until they leave the US, but upon arrival in the other country, often carriers become the local national carrier, so tracking is more difficult (hence the higher cost). Since all international orders have customs forms filed, it should be technically possible to track the order as it arrives and moves through the other country, but Thyrm may have trouble doing this.
The recipient at the address outside of the United States is responsible for any duties or customs required in order to receive the shipment; the receiving post office may charge these upon pickup. Duties/customs are based upon the value of the shipment, and Thyrm LLC will list the advertised price of the product so that the receiving post office can determine the appropriate fees, if they choose to charge them. Refusal to pay customs/duties does not warrant a refund for Thyrm product.
If you are interested in making an international order, but you feel the shipping rates are prohibitive to do this, or you require extensive insurance or tracking provided by a private, international carrier, you are welcome to contact Thyrm for a purchase and shipping quote.