When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address and browser and operating system.  We use Google Analytics, which gives us insight into how users of common browsers, media (e.g. mobile devices), operating systems, browser languages (e.g. Japanese), and country origins of IPs (e.g. Spain) behave on our site in terms of placement of orders, bounce activity, length of page visits, and types of pages visited.  This helps us develop Thyrm.com content and products.  PayPal, WordPress, and MailChimp also use your IP, browser, and operating system information so that content loads appropriately; MailChimp will not load pop-up coupon campaigns if a user at your IP has recently rejected the campaign, for instance.

Email marketing: You may sign up to be on our eNews list by using the subscription field at Thyrm.com or checking checkboxes labeled for subscription during account generation or order generation.  We may send you emails about our store, new products and other updates.  If you would like to unsubscribe from these emails, you can indicate this by clicking through the unsubscribe link within those e-mails.  You can also reply to the e-mails and ask us to unsubscribe you.

SMS marketing: You may sign up for SMS marketing by providing a SMS Phone Number in the contact form at Thyrm.com.  A phone number used in orders is NOT automatically signed up for SMS marketing. If you would like to unsubscribe from SMS, text STOP.  Further details about SMS marketing are in Section 16 of the Terms of Service.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting your data and using it for that specific reason only.  When you purchase through our website, you imply that you are a legal age to do so.  When you provide your name and email, you imply that you are a legal age to do so (which is 16 or older in the EU).

On occasion, Thyrm partners with other organizations during marketing campaigns that may include give-aways.  If you register for these campaigns, you accept terms of agreement unique to those events that may include indicating that all partner organizations may use your email and other information (like your name) that you provide during registration.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Thyrm, 517 Fern Ridge Ct., Sunnyvale, CA  94087 USA.  You can also use the link at the base of an email to unsubscribe to eNews, or you can login to your Thyrm user account and use the settings of that account to suspend that account.

Our store is hosted by Web Hosting Logic, using a WordPress database, Shipwire shipping tools, MailChimp marketing, and PayPal ecommerce tools.  Your personal information is stored in the Thyrm database, and payment information such as credit card information is stored with PayPal.  Web Hosting Logic, WordPress, Shipwire, MailChimp, and PayPal use secure servers behind a firewall.

PayPal stores encrypted payment information using encryption that meets the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.  PayPal’s direct payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

In general, the third-party providers used by us (for instance Web Hosting Logic, WordPress, Shipwire, MailChimp, and PayPal) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.   However, each third-party service provider has its own privacy policy in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at:

Thyrm LLC, 517 Fern Ridge Ct., Sunnyvale, CA 94087 USA